Refund & Cancellation Policy

Last updated: 20 September 2026

This page covers cancelling and refunds for IndiTrust Solutions plans bought through .

Cancellation

Plans are prepaid for the months you choose and never renew automatically, so there is nothing to cancel and you will not be charged again unless you decide to buy more time. If you do not renew, your plan simply ends and the app becomes read-only (you can still view and export your data).

Free trial

The -day free trial costs nothing. Please use it to check that IndiTrust Solutions suits your business before you pay.

Refunds

Because a plan gives you immediate access, payments are generally not refundable. We will refund you in these cases:

• You were charged twice for the same order, or charged an incorrect amount.
• You paid but your plan did not activate, and we could not fix it within 7 days.
• A refund is required by law.

To ask for a refund, email us within 7 days of the payment with your registered email and the Razorpay payment ID (shown under Account → Subscription & billing). Approved refunds go back to the original payment method and usually reach you within 5–7 working days, depending on your bank.

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